How do I return an item?

Refund/Return Policy:
Send an email <info@pebblelures.com> or call us at 408-239-4800
We accept returns for exchange or refund 30 days after delivery of the product. At our discretion after 7 calendar days, we will offer an exchange or store credit or refund the amount minus original shipping cost. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way
• within 30 days of the delivery date
• must not be a special order or a custom order
• unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 30 days and WITHOUT contacting us, will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Please contact customer service for more information on returning an item. Thank you.


HotDishes [pebblelures.com]
11040, Bollinger Canyon Road, Suite E # 831
San Ramon, CA 94582
Email: info@pebblelures.com
Phone: 408-239-4800